What is Experta?
Experta is AI-Powered ISO Knowledge Base that aims to provide quick and accurate answers to common questions related to ISO 27001, ISO 9001, and ISO 14001 implementation, certification, maintenance, and similar. It was created to help users navigate the complexity of ISO compliance and to provide a more efficient way to access information and guidance. Advisera plans to cover more standards with Experta in the future.
Who Created Experta?
The creator of Experta is the Advisera company. The AI team is led by Dejan Kosutic, Advisera’s CEO and main ISO 27001 expert, and Carlos Cruz is the main expert for ISO 9001 and 14001.
Experta was trained exclusively using curated materials written by Advisera’s team of experts.
Note: Experta is not supported by the ISO organization. However, it is designed to help users understand and comply with ISO standards and frameworks.
Security, Privacy, and Data Usage
Experta stores information about questions and answers to improve accuracy and performance. Experta also stores login data and is securely guarded and only used for authentication purposes. The location of servers where user information is stored is Frankfurt (EU). For more information, you can consult the Privacy Notice for Experta.
Personal or any other sensitive information you enter into Experta will not be used for training the Experta.
Experta uses OpenAI’s API service for generating responses based on user prompts, and OpenAI will not use this data to train their models either, according to their usage policies.
Experta vs. Other Chatbots
Experta stands out from other chatbots in 3 key ways:
- Specialized Focus: Experta exclusively focuses on ISO 27001, ISO 9001, and ISO 14001, providing in-depth knowledge and assistance in only these areas;
- Proprietary Data Source: When providing answers, Experta uses only the curated materials from Advisera’s team of experts, ensuring accuracy and reliability. This is important because the quality of answers depends directly on the quality of source materials;
- Data Privacy: Personal or sensitive data entered into Experta is not utilized for model training, ensuring user privacy and confidentiality.