Manage Client Accounts

Updated on April 29, 2025

You can access all of your clients’ accounts from the Consultant Dashboard. From there, you can add a new client account or open an existing one to complete the setup and manage its training environment.

Manage a Client Account

On your Consultant Dashboard, you’ll find the Manage Client option on the right-hand side of your screen. From the drop-down menu, you can:

  1. Access the account – manage training, and settings on the individual client account
  2. Activate / Deactivate license – add or remove a paid license to the client account
  3. Transfer ownership – request transfer of the client account ownership
  4. Delete the account

Manage Client Accounts - Advisera Help Center

Set up a Client Account

To get started, click on the client account you want to manage. A step-by-step setup wizard will guide you through the process of launching the first training program, which typically takes just 5–10 minutes.

Manage Client Accounts - Advisera Help Center

 

Each client account has its own left-hand side menu with dedicated management options. From here, you can access:

These sections allow you to manage the training environment for each client individually and efficiently.

Switch Between Client Accounts

As a consultant, while managing one client account, you can easily switch to another client’s Company Training account using the option in the upper right corner, as shown below.

Manage Client Accounts - Advisera Help Center

For a full overview, you can explore our complete library of help articles for the regular Company Training Academy here — all of which apply to managing individual client accounts as well.

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