Overview
If you want to use Experta’s paid plans, you can pay via credit card or via bank transfer (for Custom plans only).
Experta uses a subscription-based billing system, allowing you to manage your plan, payments, and billing details in one place.
Payment methods
Regular plans (Growth, Business)
For standard subscription plans, Experta accepts:
- All major credit cards
👉 All credit card payments are securely processed through Stripe.
Custom plans
For custom plans, you can choose between:
- Credit card payment (via Stripe)
- Bank transfer (wire payment)
👉 This provides more flexibility for larger organizations and projects.
View your subscription
What you can see
Once you are subscribed, in the Manage subscription page, you can view:
- Your current plan (e.g., Growth or Business)
- Billing period (monthly or annual)
- Price of your subscription
- Next billing date
Why this matters
This helps you:
- Track when you will be charged next
- Understand what plan you are currently using
Billing cycle and payments
How billing works
- Your subscription is billed automatically
- Payments are charged based on your selected plan:
- Monthly or annual
Next billing date
- Your next payment date is clearly displayed
- You will be charged automatically on that date
Result
You don’t need to manually renew your subscription.
Where to manage billing
You can access all billing-related information through the menu item Plans & billing, and by clicking the tab Manage subscription — there you can:
- View your current plan
- Check billing dates
- Manage payment methods
- Update billing details
- Cancel or change your subscription
Manage your payment method
What you can do
You can:
- View your current payment method (e.g., credit card)
- Add a new payment method
- Update existing payment details
How to do it
- Go to the Payment method section
- Click Add payment method or update existing details
Result
Your future payments will be processed using the updated method.
Update billing information
What you can edit
You can update:
- Company or personal name
- Email address
- Billing address
- Tax ID (if applicable)
How to do it
- Go to Billing information
- Click Update information
- Enter new details and save
Result
Your invoices and billing records will reflect the updated information.
Cancel or change your subscription
Cancel subscription
You can cancel your subscription at any time:
- Click Cancel subscription in the Manage subscription page
👉 If you cancel, your subscription remains active until the end of the current billing period.
Change plan
To upgrade or downgrade:
- Go to Subscription plans
- Select a different plan
👉 Changes take effect based on your billing cycle.
Security and payments
- All credit card payments are handled securely via Stripe
- Your payment details are processed using industry-standard security
- Advisera does not store sensitive card information
Frequently asked questions
1. When will I be charged?
You are charged automatically on your next billing date.
2. Can I change my payment method?
Yes. You can update or add a new payment method at any time.
3. What payment methods are accepted?
- Regular plans → credit cards
- Custom plans → credit cards or bank transfer
4. What happens if I cancel my subscription?
You will retain access to your plan until the end of the current billing period.
5. Can I get an invoice?
Yes. Billing details and invoices are available in your subscription portal.
6. What if my payment fails?
You should update your payment method to avoid interruption of service.
Need more help?
If you’re unsure how billing and payment work, contact support or schedule a session with an Advisera expert to get personalized guidance.