Overview
Experta is designed to handle sensitive business information securely. This includes not only how your data is processed, but also where and how it is stored and hosted.
This article explains:
- Where your data is stored
- How is it protected
- How data is handled during processing
- What infrastructure is used
Where your data is stored
Your data in Experta is stored in Germany, in a secure cloud infrastructure.
The following principles are followed:
- Data is stored in secure, professionally managed data centers
- Storage environments follow industry-standard security practices
- Access to stored data is strictly controlled
👉 Your data is processed according to the European Union’s General Data Protection Regulation (GDPR).
Data storage security
Experta applies multiple layers of protection to stored data.
Encryption at rest
- All stored data is protected using encryption at rest
- This ensures that even if storage systems are accessed, data remains unreadable without authorization
Access control
- Access is protected using:
- Secure authentication
- Row-level security (RLS)
👉 This ensures that:
- Each user can access only their own data
- Data is isolated between users
Data transfer security
Encryption in transit
- All data transferred between your device and Experta is protected using encryption in transit
👉 This prevents unauthorized interception during communication.
Where AI processing happens
Experta uses AI models (e.g., GPT-based models from OpenAI) to process inputs and generate outputs.
What this means
- Your input may be processed by AI infrastructure during:
- Question answering
- Text refinement
- Training generation
Important safeguards
- Data is used only to generate your response
- Your data is not used to train AI models
Hosting infrastructure
Experta relies on modern cloud infrastructure providers to ensure:
- High availability
- Scalability
- Security
Key characteristics
- Hosted in enterprise-grade cloud environments
- Built to support:
- Secure data storage
- Reliable access
- Fast processing
👉 This ensures Experta is both secure and performant.
Data isolation
Experta ensures strict separation of user data:
- Each user’s data is logically isolated
- No cross-access between users is possible
👉 Your documents, inputs, and outputs remain private.
Frequently asked questions
1. Is my data stored locally?
No. Your data is securely stored in cloud infrastructure.
2. Is my data encrypted?
Yes. Data is encrypted:
- At rest (when stored)
- In transit (when transferred)
3. Can other users access my data?
No. Access is restricted to your account only.
4. Where is AI processing done?
AI processing is performed through secure AI infrastructure (e.g., OpenAI models).
5. Is my data used outside Experta?
No. Your data is used only to provide functionality within Experta.
Result
With Experta, your data is:
- Stored securely in professional cloud infrastructure
- Protected with strong encryption and access controls
- Isolated from other users
- Processed safely by AI without reuse
👉 This allows you to confidently work with sensitive business information.