Overview
Experta uses advanced AI models to support your compliance and consulting work — but in a controlled, structured, and transparent way.
Unlike generic AI tools, Experta combines:
- AI models (e.g., GPT-based large language models)
- Advisera’s proprietary knowledge base (40,000+ Q&As)
- Expert-designed prompts and workflows
👉 This ensures answers are practical, structured, and aligned with real-world compliance requirements.
What AI does in Experta
Depending on the module, AI is used to:
- Answer compliance questions (module Knowledge base)
- Refine your writing (module Refine writing)
- Generate training plans, materials, and quizzes (module Create training)
- Support document personalization (module Write documents – Document wizard)
👉 AI is always used to assist your work, not replace your judgment.
How AI works in Experta
Experta follows a structured approach when generating answers:
1) Uses Advisera’s proprietary knowledge base
- Contains 40,000+ expert-reviewed questions and answers
- Covers ISO standards, regulations, and best practices
👉 This is the primary source of truth for Experta.
2) Uses expert-designed prompts
- Prompts are created by Advisera experts
- Ensure answers are:
- Structured
- Practical
- Focused on compliance
3) Uses external sources (only when needed)
If an answer cannot be found in the knowledge base:
- Experta may perform a web search
- External sources are shown as links
👉 This ensures you still get an answer — but with different reliability (see below).
Which AI models does Experta use?
In most cases, Experta uses GPT-5 from OpenAI.
This model is used because of the following:
- It provides a good balance between speed and reliability
- The OpenAI company guarantees that the user data will not be used for training their AI models
👉 In each screen, the Transparency card specifies which AI model is used for processing inputs from that screen.
Is my data used to train AI?
No.
- Your data is not used to train AI models
- Your inputs are processed only to generate responses for you
👉 This ensures your confidential information is not reused or exposed.
What data does AI use?
AI processes:
- Your input (questions, text, documents)
- Advisera’s proprietary knowledge base
- Advisera’s library of documents
- General knowledge from the AI model
👉 Your data is used only for your specific request.
Are AI answers reliable?
When answers come from Advisera’s knowledge base
- Based on 40,000+ expert-reviewed Q&As
- Structured according to compliance best practices
👉 These answers are very reliable and suitable for professional use.
When answers use external sources
- Based on web search results
- Sources are displayed as links
👉 These answers may be less reliable and should be reviewed carefully.
How to verify answers (”Expert check” feature)
For important answers, you can request verification:
- Click “Check answer” next to the answer provided by Experta
- This will trigger an Advisera human expert to review the response and send you the feedback directly via email
👉 This is recommended when:
- Preparing for audits
- Making important decisions
- Working on complex requirements
AI transparency and control
Experta provides transparency about how AI is used:
- What data is processed
- Whether data is stored
- What the AI is doing on each screen
- Which model is used (e.g., GPT-5 from OpenAI)
👉 You can access this information through the Transparency card available on every screen.
Limitations of AI
While Experta is powerful, it’s important to understand:
- AI may not fully understand your specific context unless clearly described
- Answers should be validated for critical decisions
- External-source answers require extra caution
👉 Always combine AI output with professional judgment.
Tips for best results
- Ask specific, detailed questions
- Use follow-up questions to refine answers
- Use the Check answer feature for critical topics
- Provide context to get more accurate results
Result
By using AI in Experta, you can:
- Get answers faster
- Reduce time spent on research and writing
- Improve consistency and quality
- Access expert-level knowledge instantly
👉 While maintaining control, accuracy, and data privacy.